DELIVERY AND RETURNS

DELIVERY

We deliver to the following countries:

• Sweden: 2-3 business days
• Rest of world: 4-14 business days

If the package is not picked up and any kind of fee is added, you are responsible for the extra cost and will be charged all costs and expenses associated with the return shipment. This includes freight charges, any extra payments, duties, taxes, levies, fees for shipping company return charges, any additional fees, etc.

TERMS OF RETURN

On this website you have the right to return your order within 14 days from the date you receive your items. ABOMÉ does not offer free returns.

1. Contact us at contact@abomestudio.com to begin the return, stating order number and reason for return.
2. Make sure to pack the product safely and in its original box and packaging. 
3. Return the products to:

You must return the items directly to ABOMÉ and is not entitled to return items to other vendors of ABOMÉ. 

As a rule, products should be returned in their original packaging. They are to be unused. If there is evidence that suggests that the product have been used to a degree that decreases the value of the product, you will lose your right to return the product. If the product arrives to us broken, the right of return waives.

REFUND

To prevent fraud, we are only able to refund the amount to the credit card that was used to place the order. We are entitled to retain the refund until we have received the items or proof of return of the items has been presented to us whichever is the earlier. 

RIGHT TO CLAIM COMPENSATION

If your product breaks due to a production error, you have the right to claim compensation within 6 months from the date you purchased your products. This will, however, only apply if you are able to provide valid proof of the date of purchase. If you are able to provide such proof, you will receive a new piece or have it repaired by us free of charge. Please write to contact@abomestudio.com via email stating your order number, description and photo of the damage. If the damage is caused through your own fault we are unable to help you. 

We reserve the right to decline unreasonable repairs, returns and exchanges.